Wesmor, Inc.

Michael Schuett
1 Star
Worst experience I’ve ever had! If I could give zero stars I would. The project manager, Bobby had no communication skills and was very unprofessional. The guys doing the work damaged multiple things and didn’t tell me and then when I brought it up to the project manger he just ignored me, didn’t care to look at it and basically called me a liar. The owner of the company, Brian was no help either and called me a liar too. I had to pay extra expenses for what their guys damaged and on top of that, In the end, they charged me for things that weren’t even done. Wesmor inc is a terrible company!
Thursday 12th September 2024

Dan K
1 Star
I wasn't really going to write a review, but after being reminded of a possible defamation lawsuit, I figured what the heck, I will share the facts - not my opinion. I would have gave more stars to be fair to the individuals who actually did do the work - granite guys, plumbers and cabinet guy - but I can't really separate the review. My job was complicated as it was kitchen island rebuild and the workers who came did a great job and were very professional. There is the pro. My frustration with the company was in the project management an lack of communication on scheduling. I am sharing the facts and timelines for this project. The detailed communications on a daily basis I will reserve for myself or court if needed. 3/29/2024 - Moved out of my house due to a non functioning kitchen 4/04/2024 - Kitchen Island was demoed and mold remediation occurred. Demo company came and left as proposed. 4/12/2024 - First visit to from Wesmor to get an estimate. 4/25/2024 - Reached out to project manager assigned to job to get an understanding of timelines after accepting them as the Allstate "approved" contractor. 5/03/2024 - Was communicated cabinets will be done May 13th. Asked project manager to submit tile allowance increase to insurance for 45 square feet - original proposal was for 16 square feet which was insufficient. 5/09/2024 - Told cabinets now delayed to 17th. Had to change schedule of tile individual that I was hiring outside of Wesmor. 5/17/2024 - cabinets picked up and dropped off at house. Cabinets missing kick plates and large wood side panel. Project Manager stated someone will be there Monday to start work 5/20/2024 - Worker never showed that day - no proactive communication at all with original schedule of 5/23 for granite. 5/21/2024 - Worker arrived. Could not finish the job since the cabinet bases were not correct - 4 inches instead of the custom 6 inches in my kitchen. Worker can't work on 22nd due to personal obligations. Granite will need to be rescheduled. 5/23/2024 - Worker finished cabinet install and drywall base wall. Communicated granite guys would be there Friday according to project manager. 5/24/2024 - No proactive communication about granite timing - guys never showed. Tried to get updated schedule all weekend starting early Friday - Program Manager stated he was "up north" and out of contact and gave granite company my information. They never called. 5/28/2024 - Asked for complete schedule for granite, cabinet finishes and plumbing - answer: Will be done by Friday - no other schedule details. This AM, got a text stating that Granite guy will be there in an hour - granite guy calls me an hour later and stated it will be tomorrow, 29th, around 8AM - another day gone. 5/29/2024 - Granite Guy shows up around noon, looks at the job and states he is not prepared to do it today and will come back tomorrow ay 9AM. Another day gone. 5/30/2024 - Granite finally finished. Requested update for a plumber. Had to push my scheduled tile contractor again. Allstate stated they never received an update to quote for the 45 square feet of tile that was requested on 05/03/2024. 5/31/2024 - A sub-contracted plumber was supposed to come same day as granite, but due to granite being late, they needed to reschedule. Project Manager was able to find different resources to do the plumbing. Running water in my kitchen after 49 days of first contact with Wesmor on 4/12. 6/01/2024 - Project manager sent an individual out on Saturday to finish the cabinet work. I thanked PM for same as I would not have to reschedule the tile contractor scheduled for Monday. During this project I was in a rental and had to ask Allstate for an extension on that rental 3 different times. Again, these are all facts and timelines of my complete project, frustrating process overall. My main recommendation is more pro-active communication from project managers on projects like this in the future and set realistic expectations. On the first day, if you said this was going to take close to 2 months to complete, I may have evaluated my options.
Friday 21st June 2024

jack jackson
1 Star
I dealt with the owner, Brian Moore and Kallan Creager they insisted on getting a very large deposit up front which I gave to them over $3,000. I called numerous times to get the work started They never put me on the work schedule and the owner Kallan Creager called me and threatened me to tell me that he's keeping my money and he is not doing the work on my home. I would never recommend this company. They are thieves and take your money and do not do the work if you totally want to get ripped off, use them, otherwise I would stay clear clear away if I could give them zero stars that would be appropriate.
Thursday 22nd August 2024

Lindsey Wilcox
5 Star
Wesmor inc installed LVP flooring and it looks amazing! They were very professional the entire time they were in our home. They were very careful to clean up any messes made from installation etc…
Tuesday 14th November 2023

Pat Manyx
5 Star
We had repairs done to our home due to water issues. Hector was assigned the repairs and did an EXCELLENT job. New drywall, paint and grout repair. Very good to work with and very efficient. I would highly recommend him!!
Wednesday 14th February 2024