Arizona Construction & Restoration

We were referred to Arizona Carpet and Restoration for hot water heater water damage repair. They were excellent! J. Fernando and William were very professional and conscientious doing all the repairs and reinstalling the hot water heater. Craig Wakefield was instrumental in fixing the plumbing so that the solar water system and hot water heater worked together efficiently and took the time to explain to me how it all works. I would recommend them in a heartbeat. Great company, with fantastic service. Just took a tour of this place and got to see their employees in action wrapping and storing articles from a house. They took great care to wrap, tape, and place them carefully in prepared spaces. Impressed with the quality of the care and work they were putting in for their clients. I just met with the owner, Zach Brizzee and toured their facility. Having had a water event myself, I know the trauma of restoration first hand. Zach has the necessary knowledge and experience due his many years in the construction industry. If you are searching for someone to assist you who will not only repair the damage but provide support throughout the process, AZ Construction and Restoration is the solution. We were unfortunate on two different occasions that pipes burst and flooded parts of our house, and one of them happening on New Years Day. Both cases, Arizona Construction & Restoration were called out to respond to our water damage. They showed up when they said they would be there, and they completed to job on the time line they gave us. This was Key to the whole mess…They have an amazing team and they have my business if ever needed again…Thank you ACR Having a disaster is a very stressful situation, thankfully I was recommended to ACR from a friend. They were professional and very helpful in explaining all the steps in the process. The technician came out in middle of the night to extract the water. They handled the loss from the dry out to the put back. I am thankful for their help in getting my house back to the way it was. I used ACR to repair water damage in the drywall ceiling of my garage caused by a plumbing leak in an upstairs bathroom. Their team did a great job accessing the damage, repairing the area, and taking all necessary steps to stop any mold growth. I hope that I do not have the need for a restoration company in the future, but ACR will be first call should something like this happen again. In an industry where there are many fly by night companies and companies that believe “anybody can do this”, it is great to have an established professional company to go to. Zach and his team at ACR are experienced and knowledgeable. They are professional and compassionate. They respond quickly and work well with the insurance companies. Nobody wants to use a restoration company. When your life is turned upside down, it is great to know that there is a company that you can trust and lean on. I strongly recommend ACR to any homeowner or business owner that needs a quick professional response. Arizona Construction and Restoration (ACR) has served Maricopa County and Phoenix, Arizona area homes with the highest quality post-disaster restoration since 1982. We are certified experts, committed to ethical practices and exceed standards to deliver the best customer experience you’ve ever had in a restoration company. We’re not just experts in restoration at Arizona Construction and Restoration, we’re also experts in home reconstruction. By employing high quality contractors and craftsmen on our team, we are fully able to repair and rebuild your home after any water, fire, or mold property loss. We are your one stop shop in making your home look as good as new – or better! Arizona Construction and Restoration has completed numerous remodels and addition project for homeowners in the greater Phoenix area who are looking to improve the way their homes look. We will sit down with you and listen to what you want and then draw up the design with the most cost-effective way to redesign your home the way you want it.

Chelsea Guhl
5 Star
Matt was assigned our project manager for a fire restoration. His care and expertise really made us feel comfortable and confident in the restoration of our garage. A lot was required to complete this project and we are so thankful that we were able to feel in good hands as our property was completed.
Thursday 18th July 2024

Kylie Thomas
1 Star
You will get a kick out of reading this! 1. Duration: It took ACR 6 months with at least 5 extensions to complete reconstruction on a 3 bedroom home. They did drywall/baseboards, cabinets, and countertops. Add in 2 small demolition jobs that took them one day each to finish. We were out of our home from January - mid July. They repeatedly promised our insurance adjuster that they would be finished in April. I should make it clear that NONE of the extensions were due to anything we did or didn’t do and all of the reasons were due to internal issues with the company and subcontractors. 2. Employees/Internal issues/policy violations: Our first project manager was fired after he allowed a drywall subcontractor to bring his BABY to work with him in our home. We stopped by our house one day to check on things and our son’s outdoor toys were brought inside and there were used diapers and pizza everywhere. The hose was running and our backyard was flooded and the guy took our house key home with him. There were multiple items in my backyard that were broken and damaged as if the boy had paint/drywall on his hands. The little kid dribbled all over freshly painted white walls with a pencil. I had to call and report this to ACR- I also had to be the one to initiate that the drywall guy be taken off the job due to the danger of the little boy being hurt as there were nails and sharp objects all over the house at this point. When we got a new project manager, he tells us that he walked in and saw the little boy “running around butt naked”. Then he proceeds to tell us that the drywall guy wasn’t even in our home. HIS WIFE WAS DOING OUR DRYWALL!!! This clearly violates ACR’s own policy which states that all subcontractors are licensed as an UNLICENSED woman did our entire drywall in our home. 3. Unprofessionalism/ Poor communication: Our first project manager was weird- I would ask him questions and he would never directly answer me. I thought this would get better with the next guy but he was just the same- maybe worse. I have text/emails in which I asked a question about our countertops 3 separate times and he never responded. The logical next step would be to call and ask but I learned early on that IF YOU END UP WORKING WITH THIS COMPANY KEEP EVERYTHING DOCUMENTED via text and email for receipts. The new project manager wanted to do things his way, he didn’t want to listen to anything I had to say about what I wanted in my own home. I wanted to purchase only 1 slab of quartz countertops and I knew exactly what I wanted. He tells me over and over that it’s going to be a “two slab job” and it’s not going to work with just 1 slab. I ask for measurements and he sarcastically responds with, “are you going to install them yourself?” So I trust that he knows what he’s talking about and I purchase 2 slabs. Now we are left with basically an entire slab of countertop because he refused to listen to what I wanted. I’m sure he got a nice bonus check for that. If you want his name- just check ACR’s recent google reviews in which he leaves his own company a 5 star review stating they were done with his home in only 4 weeks- laughable! 4. Final warning: If you allow this company to work on your house, do your DUE DILIGENCE and comb through the paperwork because they will charge you for work they never did. They charge a cleaning fee of $406 and left my home a mess. At the end of it all, they ask you to sign a certification of Satisfaction which I did not sign. They didn’t care or ask why, they took their insurance check and basically ran out of the house. *I should note that in the last few weeks of working with them, after complaining to my insurance adjuster, I received a call from Peter from ACR- he asked me what all needed to be done at our house and documented everything. It was the first time I felt heard by anyone from the company. The owner did email me and apologized for the incident with the drywall man’s child. He did reimburse me for the damaged items. I wish this type of communication and assurance happened in the beginning.
Monday 15th July 2024

Riley Lender
5 Star
Fire restoration is definitely their specialty. Great communication, fast response time, and good quality work. I have had nothing short of an amazing experience with their transparency. You’ll never need to go somewhere else with them!
Tuesday 23rd July 2024

Carrie Phillips
5 Star
I wanted to share my positive experience with ACR. After my water heater flooded my entire garage, causing extensive damage, ACR responded immediately and handled all the coordination with the insurance company. From start to finish, everything was outstanding. I would recommend them to anyone.
Saturday 20th July 2024

None Ya Business
5 Star
I own a condo. The mitigation team was there from ACR they dried out the property my condo was in shambles and it took a while for my insurance to approve the work done which was explained to me in detial by our PM. Once that was done it was done swiftly and beautifully. I want to thank ACR for their attention to detail and getting it done so quickly and flawlessly. Appreciate my rebuild team for all their hard work from begginging to end.
Saturday 20th July 2024